A Little About Us
For over 2 years, we have been providing windows based shared and
reseller hosting solutions to our customers. With servers available
in both the UK and the US, we can provide fast, reliable hosting
coupled with efficient and friendly support! Experience the benefit
of the latest Microsoft technologies such as ASP.NET 2.0 and SQL
Server 2005, while still having access to alternative technologies
such as PHP and MySQL.
About TechOnADesk Hosting
TechOnADesk Hosting opened its doors to customers on the 16th April
2004 and was an instant success. Reaching profitability by the
middle of 2004, TechOnADesk continued to grow and improve its
services throughout 2004 culminating in the provision of new servers
at the beginning of 2005 which allowed us to further expand and
improve on our services. Throughout this period we were also
developing new features for the Helm control panel to improve not
only our own services, but the services of hundreds of other Helm
based web hosts who have purchased these features. In the middle of
2005, new technologies were introduced including Microsoft SQL
Server 2005 to compliment our ASP and ASP.Net hosting offerings.
Towards the end of 2005 and for the beginning of 2006, we were
investigating and preparing for what would be the biggest change
since TechOnADesk opened - the provision of brand new servers both
in the UK and the US, plus the migration of all existing customers
to these new servers. With the introduction of Microsoft SQL Server
2005 at the same time, and other numerous improvements we continue
to focus on providing the very best shared and reseller solutions on
Microsoft technologies and there are many more new features to come!
Even with it's continued growth, especially during the first few
months of 2006, we are still not a large web host - and we are
pleased about this fact. Being smaller means that we can have a more
personal relationship with our customers and provide friendly
support on all aspects of their hosting. This is something that you
do not always get with a large company who, for example, set targets
for their support staff on how many tickets they must answer in an
hour, possibly using prewritten answers - ignoring the unique needs
of the customer. At TechOnADesk, we are system administrators,
developers and site owners as well, meaning we have real world
experience in creating and running websites. We can use this
knowledge to assist you with any problems you may have getting your
site running. In particular we specialize in the two main Microsoft
languages - ASP and ASP.NET.
Datacenter/Servers
Our servers are located at "The Planet". They own a number of
datacenter facilities in the Dallas area of Texas. The Planets
network includes over 25gbps of outgoing bandwidth across many
different providers including UUNET, AT&T, Level3, AboveNet, Savvis,
Time Warner. Click here for a
tour of the datacenter.
We also maintain a backup DNS and mail servers at the Redbus
Interhouse in the UK. These servers will share a copy of the data on
the US servers meaning that even if the entire country was
unreachable, there would still be at least one DNS server available
to answer DNS queries for your domains and the UK mail server will
accept mail on behalf of your US server. This is important as this
means that email will be queued for later delivery if there should
be a problem with the mail server, rather than being lost as it
would be if no DNS servers were available. So if the entire US was
unreachable you will not loose any email!
Every day all of our servers are backup up to a central repository.
This is then regularly mirrored to the UK, so that in an emergency
we have a full copy of all data at both locations!
|